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Who Is the Mobile Banker?

By PaymentsJournal
May 3, 2019
in Banking, Credit, Customer Experience, Debit, Emerging Payments, Merchant, Mobile Banking, Truth In Data
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mobile banking

mobile banking

Don’t miss another episode of Truth In Data! Click on the red bell in the lower left corner of your screen to receive notifications as soon as the episode publishes.

  • They tend to be younger with 40% between 18 and 35 years old compared to 11% of those who are not mobile bankers
  • They skew more wealthy with 31% reporting a household income of $100K or more compared to 21% of those who don’t use their smartphone for banking
  • Further, mobile bankers are twice more likely to be employed full-time than non-mobile bankers (50% vs 25%)
  • That said, there is little difference in marital status (46% vs 51%)

The data provided for this episode of Truth In Data is a preview of an upcoming report from Mercator Advisory Group – Mercator CustomerMonitor Survey Series Digital Banking Report to learn more, please contact Peter Reville, Director, Primary Research Services

 

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Tags: BankingConsumer BehaviorMobile Banking

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