Tag: Customer Retention

False declines cost merchants billions in revenue each year, but that doesn’t have to be the case. Using dynamic identity ...

In the past few months, there has been a whirlwind of change in how people conduct their commercial and financial ...

The ways consumers purchase goods and services has been evolving in recent years, and COVID-19 has only accelerated the trend ...

‘Tis the season to go shopping. Of course, the unrelenting COVID-19 pandemic means this holiday season is going to be ...

The economy is in a precarious situation due to the pandemic. As COVID-19 continues to spread, some industries—including live events ...

Each year, banks spend billions of dollars on technology. Yet, despite investing heavily in high-tech improvements, financial services executives might ...

Understanding customer attitudes and where you stand in comparison to your competition is essential for any business. Having an accurate ...

The next generation of banking customers is here, and they want all digital banking, be it on their mobile, desktop, ...

Nearly everyone in the business world has heard about the importance of customer experience. Unhappy customers lead to lost sales ...