What Makes Credit Card Users So Fickle?
Credit card users are showing less and less loyalty to their current brands, even as the trend of carrying just ...
Tag: Customer Retention
Stay updated with insights on customer retention at PaymentsJournal. Explore trends, news, and expert analysis on strategies to improve customer retention and boost loyalty in financial services.
Making the Most of the Recurring Payments Model
As a reliable revenue stream, recurring payments help both organizations and their consumers by giving them the option to “set ...
The Tools Unlocking Next-Gen Digital Banking Experiences
With increased mobile phone penetration, a rise in digital banking is a natural progression. Like any other channel, digital banking ...
Enhanced Payment Systems Are the Secret Sauce to Business Resilience
In today’s highly competitive economic environment, businesses must implement resilient payment strategies that prioritize speed, efficiency, scalability, and reliability. Failing ...
How Loyalty Programs Are Evolving Since the Pandemic Began
Having an outstanding and forward-looking loyalty program is a must for businesses in this highly competitive environment. Turning customers into ...
Solving the Digital Onboarding Challenge – Increasing Conversions without Increasing Risk
The old saying goes: You don’t get a second chance to make a first impression. For digital businesses, that first ...
Median Voluntary Churn Rate by Subscription Industry:
Don’t miss another episode of Truth In Data! Click on the red bell in the lower-left of your screen to ...
Digital Accounts Gain Momentum, But All Financial Services Providers Have Opportunities to Win and Retain Customers
In an interview with PaymentsJournal at the 2021 Money20/20 event, Archie Puri, Chief Product Officer at Galileo, spoke about how financial services providers ...
Credit Unions and Credit Cards: Plenty of Room to Grow
The U.S. Government Accountability Office (GAO) is often called the “congressional watchdog” because it oversees how the federal government operates ...
Preventing Fraud and Minimizing False Declines is Possible for Retailers…Here’s How
Online fraud has skyrocketed over the past few years, with the Federal Trade Commission (FTC) receiving 2.2 million fraud reports ...
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