Tag: Customer Journey

Discover articles about the customer journey in payments and banking. Learn how businesses map customer experiences to improve engagement, optimize interactions, and build long-term loyalty through seamless, personalized services.

What To Do With AI? A Question Without a One-Size-Fits-All Answer

by Craig Lancaster

June 4, 2024

Daily, it seems, we’re confronted by new reasons to distrust the development of generative AI models. Whether it’s features that ...

Unified Commerce Is More Than “In-Store or Online”

by PaymentsJournal

September 6, 2023

Unified commerce is table stakes—but often misunderstood. For a truly compelling customer experience, retailers need to adopt a truly unified ...

Mastercard Announces Virtual Card Solution for Instant B2B Payments, B2B customer journey, bipartisanship in banking, Amazon Bank of America lending partnership, Tandem Bank Personetics AI

Build A Compelling B2B Customer Journey

by PaymentsJournal

March 26, 2018

In today’s competitive business environment, creating a compelling B2B customer journey is essential for driving growth and building lasting relationships. ...