Premiumization and Hyper-Personalization: Transforming Consumer Expectations
In the dynamic landscape of consumer engagement, the expectations placed upon companies are in a state of perpetual flux. Two ...
Tag: Consumer Expectations
Discover articles focused on how changing consumer expectations are driving new trends, innovations, and strategies in the payments and banking sectors, influencing the future of customer experiences and financial services.
How Retailers Can Enter the World of Embedded Finance Confidently
The markers of the digital consumer revolution are evident: shifting expectations for quick and convenient access to services, the rise ...
Three Ways to Manage Heightened Consumer Expectations While Driving Growth
With so many choices available to consumers, enabling the frictionless experience, digital engagement and access to credit consumers demand is ...
CX: The True Measure of a Fintech’s Success
Businesses of all kinds have restructured their offerings to meet the evolving demands of the COVID-19 pandemic. Consumers’ desires for ...
How the Banking Industry Can Reinvent Its Digital Customer Service in 2022
Handling rising consumer expectations amidst a digital transformation is the new norm for the banking industry. Online and mobile banking ...
How the Pandemic Has Changed Banking
It’s indisputable that the pandemic has impacted consumer behaviors in all sorts of ways, some more significant than others. The ...
Why Banks Should Scrap Their Digital Strategy
The Big Picture: The last thing banks need when they pursue a digital transformation is a digital strategy. Not many ...
It’s Time for Property & Casualty Insurers to Embrace Push-to-Card Payments, says Mastercard
COVID-19 has moved digitization to the forefront, and property and casualty (P&C) insurance is no exception. Insurers are looking to ...
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