Software Vendors Reshape Merchant Services Distribution

by Michael Misasi 0

The statement “The merchant services business isn’t really about payments” is truer today than ever. Developers of integrated payments software have rapidly broadened the availability of sophisticated processing solutions across industry verticals. And firms that would never before have been considered “payments” companies are now earning substantial payments revenue. Leading merchant acquirers have already set the course for their integrated payment strategies, but independent sales organizations are looking increasingly vulnerable to this new competition.


Mercator Advisory Group’s latest research note, Merchant Acquiring in 2014: Integration, Integration, Integration, discusses how acquirers and ISOs should be responding to the integrated payments revolution occurring in the United States.

“Integrated point-of-sale solutions are expanding the market for merchant services in the United States,” comments Michael Misasi, Senior Analyst, Credit Advisory Service at Mercator Advisory Group and the author of the research note. “These solutions help small businesses justify the cost of payment acceptance and are facilitating card acceptance in industries with relatively low rates of bank card acceptance. The firms that successfully manage the transition to integrated payment applications will be rewarded with larger payment volumes and more profitable business.”



Highlights of the research note include:

  • Estimated 2014 market shares of leading acquirer processors

  • An explanation of the emergence of independent software vendors as a delivery channel for merchant services and what that means for acquirers’ industry vertical strategies

  • Analysis of how ISOs, acquiring banks, and processors can respond to the new integrated payments environment

  • An overview of integrated payment offers from leading acquirer processors

  • Examples of software companies successfully delivering payments as a service


One of the 5 exhibits included in this research note:

Merchant Acquiring in 2014: Integration, Integration, Integration
This note contains 12 pages and 5 exhibits.

Companies mentioned in this research note include: APT, Bank of America Merchant Services, Blackbaud, CardConnect, Chase Paymentech, Century Payments, Clover, Cynergy Data, Elavon, Element Payment Technologies, EVO Payments International, First Data, Global Payments, Heartland, Leaf, Mercury Payments, MCS, Merchant Warehouse, Micros, NCR, Oracle, PayPros, ProPay, Priority Payments, Phreesia, TouchNet, TransFirst, TSYS, Vantiv, WorldPay, and Xpient.

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