The Love-Hate Relationship between Credit Cards and Merchants

UK economy

UK economy

It is a classic case of “I love you but I hate you” as  Walmart’s merchant lobbyist makes an unfriendly statement to the press:

Without merchants, the credit card industry has limited transaction throughput; without payment card access, merchants are limited to cash and checks.  And, of course, forget about scalable e-Commerce.

There is friction in the US market, and the issue has been boiling for almost half a century.  The Australian market saw promises of interchange savings being passed onto consumers, but as experienced in the US with debit card interchange price controls, these never materialized.

For now, the friction will continue.  Be careful what you ask for.  Do you remember the demise of the merchant payment network, originally launched as ISIS?  Running a payments business is not as easy as it looks!

Overview by Brian Riley, Director, Credit Advisory Service at Mercator Advisory Group

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