Paperless Branch Within Reach

by Mercator Advisory Group 0

Check image capture in FI branches provides the foundation for eliminating paper at the teller line. Some banks are moving beyond the teller line and implementing programs to reduce paper usage for sales and service activities as well.

Now a combination of forces – declining revenue, regulatory compliance, risk reduction, and heightened efficiency pressures – is taking this dream closer to reality.

Going truly paperless requires a more fundamental attention to “digitizing” everything in a given folder, and in fact, routing and archiving that very folder digitally – a process generically termed “enterprise content management”.

What is different now is the intensifying need to find new and sustainable ways to cut costs and increase productivity, says Sam Kilmer Vice president market development for Harland Financial Solutions

For more information read the article in ABA Banking Journal:

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