Penny Townsend

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Penny Townsend

Penny Townsend serves as Chief Product Officer at Qualpay, a company she co-founded in 2014. With over twenty years of executive experience in the payments industry, Penny leads Qualpay’s business, marketing, product, and operations strategies. A frequent speaker at industry events, Penny is passionate about empowering women and minorities, particularly in the payments industry and product management.

Neglecting Payment Reconciliation: The Hidden Threat to Business Stability and Growth

by Penny Townsend

October 25, 2024

For any business, payment reconciliation may not be the most glamorous task, but it's certainly one of the most critical....

payment reconciliation, Blockchain nostro reconciliation

Fostering Customer Loyalty Through Transparent Payment Reconciliation

by Penny Townsend

October 2, 2024

In a world where businesses fiercely compete for customer attention and trust, cultivating loyalty has become more challenging than ever....

Optimizing Financial Integrity: The Role of Payment Reconciliation in the Digital Era

by Penny Townsend

July 26, 2024

In today's complex business landscape, maintaining precise and transparent financial records is not just recommended—it's essential. Payment reconciliation is a...