Consumers Still Use Branches Despite Growth of Mobile and Self-Service Banking, At Least in the U.S.
An article by Sandra Sendigan from Singapore questions the relevance of branch banking in Asia as now mobile banking transactions...
Debit is Preferred in U.S. in Stores, but Not Online
The latest Consumers Payment study published by the Federal Reserve Bank of Boston finds that debit cards are the most...
Cash Use Is Rising In India But Not in the U.S.
An article in India Times reported that ATM cash withdrawals are increased 22% from the previous year while debit card...
Virtual Assistants – 20% of EU Shoppers and 30% of U.S Consumers Use It For Commerce
An article in The Jakarta Post discusses recent European research conducted by Mastercard to identify consumer use of voice-activated chatbots...
ATM Is Still the Most Broadly Used Self-Service Channel Used Primarily for Cash Withdrawals and Now Even Deposits
An article by Philippe Préval, CEO, Lusis Payments in the ATM Marketplace identifies ATMs as an integral channel in North...
Mobile Payments Need to Be Better Integrated into Consumers’ Digital Routines
According to a Tech Headquarters article, more consumers use merchant mobile payment apps than Apple Pay, Google Pay or Samsung...
Mobile Payments Use in the U.S. Lags
A recent article in Yahoo Finance reports that mobile payments use in the United States lags behind other countries, particularly...
Mobile Banking in US Still Rising But Mobile App Use Is Stalled
The latest consumer research from Accenture as pointed out in a recent Finextra article reveals that UK customers’ branch and...
Millennials Want Financial Products Integrated Into Their Lifestyle
The Innovation Group at J. Walter Thompson Intelligence released a report, “The Future of Money” Report reveals that millennials in US and...
Voice-Activated Assistants – Is it Cool Enough for The Young?
A recent article in Tech Crunch released the findings of a new report published by PwC on the adoption of...
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