by PaymentsJournal 0

Survey also seeks feedback on post-migration issues and operator strategies for the future

SIOUX FALLS, SD, January 29, 2018.  ATMIA (the ATM Industry Association) announced today that it has launched a new survey to gauge the progress of EMV migration in the U.S.  The 2018 survey is the fourth in a well-received series that was first released in 2014.  While the banner objective is to assess how complete EMV migration is in the ATM channel, ATMIA is also seeking some measure of what challenges ATM operators face in a post-migration environment and their strategies for the next few years ahead.

Reports from ATM operators, both financial institutions and independents, indicate that problems with card readers and the chip cards themselves are not uncommon.  And independents, in particular, are expressing frustration over what many see as very confusing EMV fraud resolution processes.  Looking ahead, the survey questions respondents about their plans for deployment of NFC technology, cardless solutions, and new ATM functionality.

The 2018 ATMIA EMV Migration Survey is open to all ATM operators/owners/acquirers – both independents and financial institutions.  And only to ATM operators.  Operators who are not ATMIA members are also welcome to participate.  There are only 20 brief questions, which should not take more than a few minutes to complete.  To begin the survey, click here.

It is expected that data analysis will be complete and the survey report available to ATMIA members by early March.  Non-member participants will receive a code with which to claim a copy of the full report.  Questions or requests for more information about the survey project should be directed to David Tente, Executive Director, ATMIA USA & Americas (+1.407.833.7906)



ATMIA is the leading non-profit trade association representing the entire global ATM industry. ATMIA serves more than 10,500 members from over 650 participating companies in 67 countries spanning the whole ATM ecosphere, including financial institutions, independent ATM deployers, equipment manufacturers, processors and a plethora of ATM service and value-added solution providers. ATMIA provides education, advocacy and connections to help its members keep abreast of industry news and developments; increase knowledge and professionalism; improve operational efficiencies; understand and influence regulatory processes; participate in the local, regional and global ATM community; and forge new relationships to advance their businesses. Founded in 1997, ATMIA has active chapters in the United States, Canada, Europe, Latin America, Asia-Pacific, Asia, Africa, India and the Middle East focusing on the unique needs and issues of each region. For more information, please visit Follow us on LinkedIn, Twitter or YouTube.

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