Apple Pay May Be More Popular than Samsung Pay or Google Pay But Use Remains Limited

by Karen Augustine 0

Pos terminal confirms payment by smartphone. Supermarket interior. Cashier counter workplace. Cash register and keypad. Vector illustration in flat style

A recent UK blogger contents that Apple Pay’s popularity is growing as its presence expands internationally with greater use online than in stores. This blogger cited the results of a study of 1,000 American millenials on their use of mobile payments in stores and online, conducted by DataSpotr. According to this study, 15% of millennials used Apple Pay to shop online or in app while 10% have used it to pay in stores at least once, and more millennials use Apple Pay than Samsung Pay or Google’s Android/Google Pay, but still its use trails far behind PayPal and traditional payment cards. And, this study revealed that just 3% of millennials use the newly released Apple Pay Cash (3%) compared to the more popular brands, Venmo (23%) and PayPal (25%) to transfer money to family and friends.

In an endless competition with its Android counterparts, Apple Pay seems to be winning the digital wallet race for the time being. “

No doubt that millennials are leading the way in mobile payments, person-to-person payments and mobile shopping, but is Apple Pay’s greatest competitor really Android/ Google Pay or  Samsung Pay? The future of mobile payments appears to be converging with person-to-person payments where PayPal and increasingly Venmo and even Facebook are becoming more contenders in this space.

In fact, according to Mercator Advisory Group’s CustomerMonitor Survey Series Payments survey conducted online by a panel of 3,000 U.S. adults in June 2017, half of consumers surveyed use mobile payments to pay for goods and services, but more used a retailers mobile payment app such as from Starbucks or Walmart Pay, than Apple Pay, Samsung Pay, Android/Google Pay or other universal mobile payment apps. And, frankly, mobile payment app use does not appear to be growing, and the frequency of use is growing only among the most familiar users who use it at least 10 or more times a month. And, fewer young adults use Apple Pay or other similar universal mobile payment app (used by just over half of young adults) compared to using P2P payments, a service used by 4 in 5 young adults.

Overview by Karen Augustine, Manager, Primary Data Services at Mercator Advisory Group

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