ACI Worldwide Strengthens Partnership with Yodlee, Empowering Financial Institutions to Increase Customer Engagement and Loyalty

by Edward O'Brien 0

ACI Worldwide, a leading global provider of electronic payment and banking solutions, today announced an expandedpartnership with Yodlee, a leading platform for digital financial services. Thepartnership empowers ACI’s financial institution (FI) customers to deliveroptimal bill pay and online financial management experiences to their endusers, ultimately resulting in improved consumer engagement and loyalty.

ACI is leveraging itsUniversal Payments (UP) framework to integrate multiple Yodlee APIservices—including aggregation, eBills, Alerts, PersonalFinance, FinApps andFastLink—across its online banking and ACI UP Banking Bill Payment solutionsuite. Through this partnership, ACI further underscores its strategiccommitment to delivering a world-class banking bill pay solution that includesrobust ebill content, PDF statements from an additional 450 billers and animproved end-user experience—powered by ACI Universal Payments.

ACI customers withYodlee PersonalFinance not only benefit from deeper integration, but also fromthe opportunity to utilize ACI’s market-leading bill pay solutions, providingend users with the convenience of managing their finances and bill paymentsacross multiple accounts, from a single online site. By offering a consolidatedview of all financial accounts and bill payment data, financial institutionsdevelop deeper relationships and improve overall engagement with their endusers, creating a more loyal and profitable client base.

Banking customers areincreasingly aware and interested in ways to meld payments, personal financeplanning, and integration to a wide variety of banking products from withintheir mobile banking applications. Theyhave high expectations for this connected experience as they use their mobiledevices as part of their 24/7 banking world. And FIs appear eager to offer such products and services todifferentiate themselves as part of the emerging omnichannel bankingexperience.

Overview by Ed O’Brien, Director Banking Channels for Mercator Advisory Group

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