The Customer Journey with Gift Cards

by PaymentsJournal 0

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On this episode we talk with Gerry Gilbert the Vice President Product, Merchant Commerce Solutions at Blackhawk Network . During our in-depth conversation we discuss the following topics :

  • Customer experience across gifting ecommerce & ecommerce as a whole
  • The omnichannel and mobile customer experience
  • Expanded gift card payment options
  • Cashless QSR and Amazon Go
  • Payment trends such as Contextual Commerce

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