Outsourcing newcustomer service channels like mobile banking lets the smaller institutionfocus on business while adding necessary capability. Mobile banking is acompetitive necessity but it does not have a revenue component to pay itsway. Shared infrastructure, simple deployment and fast time to market arewhat M-Com offers here. The hosted approach is gaining adherents forthose reasons.
M-Com, a longstanding partner with Fiserv for mobile bankingsoftware, announced today that it can host mobile banking for Fiserv customersas an application service provider. The service is said to plug easily intoFiserv’s core banking software. It’s geared primarily toward community banksand credit unions, although Serge van Dam, head of marketing, says one top 100bank is using it.
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