Mobile banking is being rapidly implemented by financial institutions of all sizes. Hancock Bank has taken a fairly unique path by selecting a single vendor for all self service channels.
Working with NCR Corporation, Hancock Bank – a $8 billion financial institution operating in Mississippi, Florida, Alabama and Louisiana – has launched a new mobile banking experience to allow its customers to bank wherever and whenever they want. Unlike other mobile banking providers, NCR’s multichannel capabilities enable Hancock Bank to ensure customers get a consistent brand and user experience across all three self-service banking channels – mobile, online and ATM.”
NCR is providing mobile banking for Hancock Bank as a hosted, software-as-a-service (SaaS) solution, which has helped the bank deploy the solution faster and easier. It also is scalable – letting financial institution customers pay only for what they need and adding more capabilities and bandwidth when they are ready to grow. The SaaS solution also gives Hancock Bank access to software upgrades and new technology features when they become available.