by PaymentsJournal 0

Refreshed Leadership Team Guiding CO-OP’s DigitalTransformation and Expanded Product Offerings

RANCHO CUCAMONGA, California, April 3, 2017 – CO-OP Financial Services today announced three new executiveshave joined the company in newly created senior leadership roles as part of anoverall company restructuring that includes the acquisition ofTMG.*

These additions represent a strengthening of talent and specialized expertiseto address the opportunities and challenges of today’s rapidly evolvingfinancial services landscape, in conjunction with the TMG acquisition andCO-OP’s $25 million investment for product innovation and technologyinfrastructure being implemented in 2017. Appointments include:

Nicholas Calcanes, previously with Fiserv, joinsthe Executive Management Team (EMT) as Chief Information Officer (CIO), in amove to extend that position’s role to provide more technology strategy andintegration between CO-OP’s internal infrastructure and product offerings.

Mathew Kardell, previously with First Data Corporation,joins the EMT as Chief Revenue Officer, responsible for managing and maximizingthe credit union-owned company’s sources of income.

PaulLove, previously with the Federal Home Loan Mortgage Corporation (“FreddieMac”), joins as Chief Information Security Officer, focusing on strengtheningCO-OP’s security approach in the fight against fraud on behalf of clients.

“The depth and breadth of capability we are adding with theacquisition, product and technology investments, and these new positions aretransformational for CO-OP,” said Todd Clark, President/Chief Executive Officer.“These appointments signify stronger leadership and resources in the areas thatdeeply impact our clients – technology capability, new business opportunity andsecurity for the fight against fraud. Nick, Matt and Paul are all experts intheir respective fields, and they will up our game significantly.”

Nicholas Calcanes, ChiefInformation Officer

Calcanes joins CO-OP from financial technology solutions provider Fiservwhere he was CIO for Financial Risk Management Solutions. His 25-year career inthe financial services industry includes key technology leadership positions asCIO, Wholesale Credit and Client Technology, at Bank of America Corporation andCIO, Global Functions Technology, at Ally Financial. In these roles, Calcanes managedtechnology strategy and oversaw the IT functions for 1,000-plus personorganizations and multi-millions in budgets. His experience includes transformingIT strategy to realign people, processes and technology across business operations,as well as increasing performance outputs. Calcanes’ focus at CO-OP will be toelevate CO-OP’s technology strategy and build out infrastructure to continue itstransformation as a digital company.

Mathew Kardell, Chief RevenueOfficer

Kardell, previously Senior Vice President and General Manager (SVP/GM) ofSTAR Network Relationship and Sales at First Data Corporation, is a veteran ofthe payments and financial services industry with more than 25 years in high-performingrevenue-generation and business development roles. At First Data, Kardell mostrecently was responsible for the company’s STARNetwork client relationships with merchants and financial Institutions, with networktransactions experiencing double-digit percent growth in 2015. Prior to thatposition, he was SVP/GM of Financial Institution Relationships and New BusinessDevelopment, managing more than $1 billion in revenue and spanning more than4,000 financial institutions in North America. In addition, Kardell hasextensive experience in the credit union space, having managed those strategicrelationships during his tenure at First Data.

Paul Love, Chief InformationSecurity Officer

Love brings more than 25 years in risk management, financial servicesand technology experience to CO-OP, including his most recent role as SeniorDirector of Governance, Risk and Compliance at Federal Home Loan MortgageCorporation (Freddie Mac). At Freddie Mac, he led the creation of aninformation security and standards program aligned with internationallyrecognized best practices and collaborated with business units, IT and otherkey groups to ensure alignment. He has held other information security positionswith Ernst & Young and Ally Financial, and has banking industry experienceas Assistant Vice President of Security Operations for Fifth Third Bank.

“These three leaders are joining CO-OP’s newly created ‘dream team’ ofthe payments and financial services industry, which also includes our talentedExecutive Management Team and Shazia Manus from TMG as Chief Product andStrategy Officer,” said Clark. “We have never been in a better position to helpcredit unions address today’s market opportunities and build for the future.”

*Editor’s Note: Please see today’s announcement from CO-OP outlining the acquisition ofTMG and overall company restructuring. Formore information, visit

About CO-OP Financial Services

CO-OP Financial Services is a payments and financial technology companywhose mission is ensuring the success of the credit union movement by serving3,500 credit unions and 60 million members. CO-OP payments solutions,engagement services and strategic counsel help credit unions optimize memberexperiences to consistently provide seamless, personalized multi-channelofferings, while delivering secure, sophisticated fraud mitigation service.Visit

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