Chase to Deploy Hundreds of Single-Slot NCR ATMs

by Mercator Advisory Group 0

Chase continues its program of making it easier for their customers to make deposits at their fleet of over 16,000 ATMs in the US. One of the first large US banks to deploy deposit automation (DA)- enabled ATMs, Chase is making an additional investment in their ATMs by replacing the multiple depositors and dispensers that are confusing for consumers with just one slot in the machine for depositing and dispensing. Making the answer to the perennial question “Where do I put it?” simple, straight forward, and faster.

NCR Corporation (NYSE: NCR) today announced that it will install additional ATMs at hundreds of Chase locations in 2011, helping one of the nation’s largest banks deliver a faster ATM experience for customers who make multiple deposits. The roll-out will include ATMs equipped with NCR’s next-generation Scalable Deposit Module (SDM) technology, the only technology on the market that allows consumers to deposit both cash and checks simultaneously in any orientation through a single slot. This new technology, designed for NCR SelfServ ATMs, delivers a consumer deposit experience that is twice as fast as other ATMs.

Chase experienced an ATM deposit lift of well over 100% just one year after installing DA-capable machines. Consumers find it faster and are able to deposit their checks up until 11:00 p.m. and get same day credit. The bank has also reduced errors and operating costs because they now gather checks only once a week rather than every day. This enhancement should increase those impressive numbers. Read my recent Perspective on new ATM capabilities (including the single slot depository and dispenser) introduced by a custom ATM being deployed by BBVA in Spain this year and due for BBVA Compass sometime in the future.

For more information read the NCR press release:

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