Banking Channels

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  • Perspectives and Inputs to FI Profitability Systems As can be seen from this report’s overview of some of the key profitability approaches used by FIs to boost profitability, these models tend to fall into four primary areas. For more information about the graphic from this particular report, please visit Mercator Advisory Group's Banking Channels Service here.
  • FIs Shouldn't Limit Their Use of Social Media to Marketing and Public Relations This chart diagrams the ideal organizational structure behind a financial institution’s social media strategy. The FI should make sure that requests from customers who connect with the institution through social media get handled by the most appropriate department. For more information about the graphic from this particular report, please visit Mercator Advisory Group's Banking Channels Service here.
  • Mobile Banking Evolves Mobile banking in the United States has evolved from simple text messages and alerts to access through a mobile phone's Internet browser and now downloadable smartphone mobile applications. For more information on the graphic of this particular report, please visit Mercator Advisory Group's Banking Channels Service here.
  • ATMs Are Evolving To Become A Self-Service Powerhouse Even after over four decades in general use, ATMs continue to evolve. Recent technological, economic, and regulatory forces have converged to create fresh opportunities for growth. For more information about the graphic from this particular report, please visit Mercator Advisory Group's Banking Channels Service here. 
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Given the growth and adoption of the online banking channel, should banks reduce the number of branches?
 

 
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