Event Information Page
St. Paul's, London
20:20 Customer Experience Summit is the only cross-sector conference you need to attend this year to meet with 250+ customer experience professionals and learn how the best are retaining their customers.
Get inspired with sessions on how to make the most of customer feedback, the different elements of ROI, agile operations, and in-depth measurement and insight. Add to the mix several dedicated case studies that delve into the latest trends in the industry, and you've got a one-stop shop for those looking to better understand their customer.